Our Services

We’re Passionate about Nonprofits! The Passion Fruit team not only specializes in working with nonprofit organizations, we ONLY work with nonprofit organizations.

Helping NPOs with the Salesforce platform is our focus every day. Our team brings years of experience designing and delivering solutions that help nonprofits maximize their impact. Whether you’re looking to implement Salesforce into your organization or to further leverage Salesforce to increase your fundraising efforts, better manage your programs, or to engage on a deeper level with your constituents, we can help!

Solution Design

When you’re planning to move to Salesforce, you have an opportunity to reimagine how you want to work. We’ll assess your current systems to understand how your team wants to work, and uncover opportunities for improvement. We’ll arm you with a roadmap for your Salesforce implementation: business requirements, process flow diagrams, entity-relationship diagrams, and a scope of work for the implementation phase that includes costs, timelines and deliverables, and recommendations for any 3rd-party applications.

From current state to ideal future, we’ll build a roadmap for your Salesforce Implementation.

  • Assess current technology ecosystem and pain points
  • Design future state to improve operational efficiency
  • Detailed plan for your implementation, including costs, timeline, required resources, and deliverables

Salesforce Implementations

We specialize in helping nonprofits get up and running on the Salesforce platform — whether you’re looking to track donations, manage programs, schedule and onboard volunteers, manage grants in or out (or both!), or engage with your constituents on a new level, we’re here to help. We’ll translate your requirements into a detailed build plan, conduct weekly demos to bring you along through the build, migrate your data from prior systems, perform thorough testing, and make sure that your team is empowered to leverage the full potential of your system through comprehensive training.

Deploying scalable, customized Salesforce solutions for nonprofits:

  • Your unique requirements in a comprehensive build plan
  • Weekly demos, detailed testing, data migration, training for system adoption
  • Enhanced operations, streamlined processes

Salesforce Optimization

Your organization is always evolving, your Salesforce should too! We know that things change quickly for nonprofits: new strategic plans are adopted, additional programs enter the fold, audacious fundraising goals are set, and urgent community needs emerge. We’ll determine the distance between where you are now and where you want to go with an enhancements roadmap — and then take you there through our weekly build and demo process. Whether you’ve been using Salesforce for a few weeks or a few years, we can help you optimize and enhance your operations so that your team can spend more time focusing on your mission.

As your organization evolves, your Salesforce should too:

  • Map the distance between current and future state
  • Plans that include timeline, cost, and resourcing requirements
  • Deploy enhancements to reflect new processes and workflows

Managed Services

Our team of passionate experts can help extend your team’s capacity — let us worry about your Salesforce, so that you can worry about delivering on your mission. We provide ongoing support and advisory services to ensure that your system is always working smoothly and up to date for your organization's needs. Whether you need help troubleshooting ad-hoc issues, providing training to your team and/or admin, or maintaining your Salesforce instance and its connected apps, we offer flexible support agreements, customized to meet the needs of your organization.

Ongoing Salesforce support and advisory services to meet your needs:

  • Troubleshooting and resolving ad-hoc issues
  • Training for users and admins to drive adoption
  • Ongoing maintenance and enhancements of Salesforce and any connected apps
“Passion Fruit Partners took a difficult and technical migration from two financial counseling platforms into salesforce. Their project management and communication skills are top-notch. They truly took the time to truly understand our business needs, and the end product delivered even more than we had planned. Easy to work with, friendly, and responsive. They helped us transform our business.”
Cynthia Campbell, BALANCE
“We worked with Passion Fruit Partners to implement Salesforce NPSP, an integration from a secondary website into Salesforce, and to add Accounting Subledger. I’ve been very impressed with the team that asks critical questions to frame the project and completes the work in a timely manner. They are competent, personable, and thorough. I’d definitely choose to work with PFP again in the future!”
Angie Lausche, Health in Harmony
“Passion Fruit played a pivotal role in constructing a scalable Salesforce solution, empowering our program to efficiently handle a high volume of sessions and organize data seamlessly. From the project’s initiation, the team embraced our culture, demonstrating expertise in analysis, development, and project management.”
Bryan Singh, Kids Help Phone
“The team at Passion Fruit Partners was quickly able to identify our organization's needs and highlighted solutions that could effectively be applied so we could be operational in a timely and cost-effective way...I recommend them for others who may be looking to implement Salesforce or optimize their current Salesforce environment.”
Julia Hawrishok, Paralympic Foundation of Canada
“Our project was managed extremely well, we met all deadlines and stayed within budget. The Passion Fruit team is wonderful to work with, we are engaging them for ongoing support because we were so pleased with how the project went. Their team dives deep into your organization to gain a comprehensive knowledge of your operations to better understand your needs in order to recommend the most effective solutions. We can't sing their praises enough!”
Natalia Moussa, KFG
Their knowledge about Salesforce was excellent, and their dedication to the project was incredible. Their expertise and hard work was the critical factor in the success of our Salesforce implementation project. I’m thrilled that we worked with the Passion Fruit team on the project. It was greatly appreciated by all of our staff, too. THANK YOU!”
Lin Zhang, GCA
"The Passion Fruit Partners team was FANTASTIC!! Every step of the way, they worked to understand our processes so they could deliver solutions that were efficient and easy to use. The team was VERY responsive and quickly resolved any issues that arose. Communication throughout the entire project was phenomenal, and they have set us up for success moving forward. Will DEFINITELY use the services of PFP again in the future - could not be more pleased with the entire team."
Ryan Rushton, Bible League Canada

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