Our Services

We’re Passionate about Nonprofits! The Passion Fruit team not only specializes in working with nonprofit organizations, we ONLY work with nonprofit organizations.



Helping NPOs with the Salesforce platform is our focus every day. Our team brings years of experience designing and delivering solutions that help nonprofits maximize their impact. Whether you’re looking to implement Salesforce into your organization or to further leverage Salesforce to increase your fundraising efforts, better manage your programs, or to engage on a deeper level with your constituents, we can help!

Managed Services

Our team of passionate experts can help extend your team’s capacity — let us worry about your Salesforce, so that you can worry about delivering on your mission. We provide ongoing support and advisory services to ensure that your system is always working smoothly and up to date for your organization's needs. Whether you need help troubleshooting ad-hoc issues, providing training to your team and/or admin, or maintaining your Salesforce instance and its connected apps, we offer flexible support agreements, customized to meet the needs of your organization.

Ongoing Salesforce support and advisory services to meet your needs:

  • Troubleshooting and resolving ad-hoc issues
  • Training for users and admins to drive adoption
  • Ongoing maintenance and enhancements of Salesforce and any connected apps
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Salesforce Implementations

We specialize in helping nonprofits get up and running on the Salesforce platform — whether you’re looking to track donations, manage programs, schedule and onboard volunteers, manage grants in or out (or both!), or engage with your constituents on a new level, we’re here to help. We’ll translate your requirements into a detailed build plan, conduct weekly demos to bring you along through the build, migrate your data from prior systems, perform thorough testing, and make sure that your team is empowered to leverage the full potential of your system through comprehensive training.

Deploying scalable, customized Salesforce solutions for nonprofits:

  • Your unique requirements in a comprehensive build plan
  • Weekly demos, detailed testing, data migration, training for system adoption
  • Enhanced operations, streamlined processes

Salesforce Optimization

Your organization is always evolving, your Salesforce should too! We know that things change quickly for nonprofits: new strategic plans are adopted, additional programs enter the fold, audacious fundraising goals are set, and urgent community needs emerge. We’ll determine the distance between where you are now and where you want to go with an enhancements roadmap — and then take you there through our weekly build and demo process. Whether you’ve been using Salesforce for a few weeks or a few years, we can help you optimize and enhance your operations so that your team can spend more time focusing on your mission.

As your organization evolves, your Salesforce should too:

  • Map the distance between current and future state
  • Plans that include timeline, cost, and resourcing requirements
  • Deploy enhancements to reflect new processes and workflows
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Solution Design

When you’re planning to move to Salesforce, you have an opportunity to reimagine how you want to work. We’ll assess your current systems to understand how your team wants to work, and uncover opportunities for improvement. We’ll arm you with a roadmap for your Salesforce implementation: business requirements, process flow diagrams, entity-relationship diagrams, and a scope of work for the implementation phase that includes costs, timelines and deliverables, and recommendations for any 3rd-party applications.

From current state to ideal future, we’ll build a roadmap for your Salesforce Implementation.

  • Assess current technology ecosystem and pain points
  • Design future state to improve operational efficiency
  • Detailed plan for your implementation, including costs, timeline, required resources, and deliverables
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“While Salesforce has already delivered a tremendous return on investment, this is only the beginning of our journey. We have ambitious plans to integrate even more processes into the platform, further streamline operations, and automate workflows. Every day, new opportunities emerge to bring additional functions onto Salesforce, allowing us to extend our impact and improve efficiency even further. The possibilities ahead are endless.”

Ian Martin
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"Salesforce has drastically reduced the number of data requests we receive. Instead of fielding constant inquiries, our team can now direct fundraisers and leadership to live reports, ensuring they have real-time access to the information they need."

Emily Fergusson
Systems Specialist
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"Any project that comes in on time, on budget, and is a massive success is rare, but Passion Fruit Partners made it happen. They kept the right pace, never pushed too hard, and ensured we stayed on track throughout the process."

Sean Hogan
Chief Operating & People Officer
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